REFUND POLICY

Refund Policy

Last updated: January 28, 2026

We want you to be satisfied with your purchase. Please read this policy carefully.

Returns

You have 14 days from the date you receive your item to request a return.

To be eligible for a return:

  • The item must be unused and in original condition

  • The item must be returned in original packaging

To initiate a return, contact us at:
📧 tavenstudio@gmail.com

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be issued to the original payment method

  • Processing time: 5–10 business days

Non-Returnable Items

  • Gift cards

  • Items marked as final sale

  • Items damaged due to misuse

Damaged or Incorrect Items

If your item arrives damaged or incorrect, contact us within 48 hours of delivery with photo evidence.

Chargebacks

Unauthorized chargebacks may result in order cancellation and account restriction.