PRIVACY POLICY

Privacy Policy

Last updated: January 28, 2026

This Privacy Policy describes how Taven ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from tavenstudio.shop (the "Site") or otherwise communicate with us (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

By accessing or using the Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

a) Information You Provide to Us

We may collect the following personal information when you interact with our Services:

  • Name, billing address, shipping address

  • Email address and phone number

  • Payment confirmation details (payments are processed by third-party providers)

  • Account information if you create an account

  • Customer support communications

  • Order and transaction information

b) Information Collected Automatically (Cookies & Tracking)

We automatically collect certain information about your device and interaction with the Site, including:

  • IP address

  • Browser and device information

  • Pages viewed, time spent, and interactions

  • Referring URLs

This data is collected using cookies, pixels, and similar technologies, including the Meta Pixel.

c) Information from Third Parties

We may receive personal information from third parties such as:

  • Shopify, which powers our online store

  • Payment processors (e.g. Shopify Payments, PayPal)

  • Advertising platforms such as Meta (Facebook & Instagram)

  • Dropshipping and fulfillment partners

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate with you regarding your orders or account

  • Send marketing and promotional emails (you may unsubscribe at any time)

  • Deliver targeted advertising via Meta Ads

  • Improve and optimize our Services

  • Detect and prevent fraud or abuse

  • Comply with legal obligations

3. Advertising & Meta Pixel

We use the Meta Pixel to understand how users interact with our Site and to deliver personalized advertisements on Facebook and Instagram.

This may involve the sharing of certain personal data (such as IP address or browser data) with Meta in accordance with their privacy policies.

4. Cookies

We use cookies to:

  • Enable essential website functionality

  • Remember user preferences

  • Run analytics

  • Deliver personalized advertising

You can control cookies through your browser settings. Blocking cookies may affect site functionality.

For more information on Shopify-related cookies, please visit:
https://www.shopify.com/legal/cookies

5. Sharing of Personal Information

We may share your personal information with:

  • Shopify and related service providers

  • Payment processors

  • Marketing and advertising partners (including Meta)

  • Dropshipping and fulfillment partners

  • Legal or regulatory authorities if required

6. Selling or Sharing Personal Information

We may "share" personal information (as defined under applicable laws) for advertising and marketing purposes, including targeted advertising through Meta Ads.

7. Email Marketing

If you subscribe to our email marketing, we may send you promotional messages. You can unsubscribe at any time using the link included in our emails.

8. Data Retention

We retain your personal information only as long as necessary to provide our Services, comply with legal obligations, or resolve disputes.

9. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to processing

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

To exercise your rights, contact us at:
📧 tavenstudio@gmail.com

10. Children’s Information

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

11. Security

We take reasonable measures to protect your personal information, but no method of transmission over the internet is 100% secure.

12. Contact

For questions about this Privacy Policy, please contact us at:
📧 tavenstudio@gmail.com